Flexport lets AI agents book freight – who signed the contract?

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In a nutshell: Flexport’s new MCP server lets shippers’ own AI agents book freight at negotiated rates without anyone logging in. US contract law, and Flexport’s freshly revised platform terms, put the bill for a wrong booking on whoever plugged the agent in.

Last week, Flexport launched a Model Context Protocol (MCP) server that lets AI agents book freight, track shipments and pull quotes on its platform, with shippers connecting Claude, ChatGPT, Microsoft Copilot or their own in-house agents. …

 

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